Returns & Exchanges
At MG&Co., we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items in their original condition. Please note that custom-made pieces and final sale items are not eligible for standard returns.
Return Process
- 1.Initiate Your Request
Log into your MG&Co. account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Carefully place the items back into their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.